Customer care

Returns and order changes

Do not return cabinets or accessories without written authorization. Eligibility depends on order status, product condition, series, finish, packaging, and the applicable manufacturer or distributor policy.

Report an issue promptly

Keep the item label, packaging, delivery paperwork, and clear photos. Send the order reference, item number, quantity, and description of the problem before installation or modification.

Final-sale conditions

Special-order, modified, installed, assembled, damaged-after-delivery, or clearance items may not be returnable. Approved returns may require restocking and freight charges. The written order confirmation controls when it provides more specific terms.